Welcome to pcplanIT. These Terms and Conditions (“Terms”) govern your use of our IT services and website. By engaging our services or using our website, you agree to these Terms.
pcplanIT provides managed IT services, Microsoft 365 support, cloud solutions, cybersecurity, and hardware support. All services are subject to individual agreements or proposals.
You agree to:
Provide accurate and timely information.
Cooperate during service delivery.
Ensure your environment complies with agreed standards.
Maintain data backups unless otherwise contracted.
We aim to provide high availability, but pcplanIT is not liable for:
Downtime caused by third-party providers or force majeure.
Data loss not resulting from our direct negligence.
Delays caused by your failure to respond or provide access.
All invoices are payable within 14 days, unless otherwise agreed.
Late payments may incur a 5% monthly fee.
Hardware and third-party licenses must be paid upfront.
Both parties agree to keep confidential any sensitive or proprietary information, unless required by law.
Either party may terminate with 30 days’ notice unless otherwise outlined in the service agreement. Breach of terms may result in immediate termination.
To the maximum extent permitted by law:
pcplanIT is not liable for indirect, incidental, or consequential damages.
Our total liability is limited to the amount paid for services in the past 3 months.
All content, tools, and software provided remain the property of pcplanIT unless transferred via contract.
These Terms are governed by the laws of Victoria, Australia.
